Our service offerings are tailored to meet each client’s unique requirements, the key focus of our servicenow services approach is predicated on lessons learned and best practices that are based on the following:
Agree in advance with the client on scheduled releases
Review, maintain, and improve service levels
Services that are flexible to meet the client’s requirements
Review with the client all activities that are planned
Most enterprises pay enormous fees every year only to reap a fraction of the value that ServiceNow could offer. But there’s so much you can do with it, you don’t even know where to begin.
At HGC, we know how to bend ServiceNow™ to your will, so you can customize it and use it - and unlock true value from it.
When a key team member who’s in charge of ServiceNow™ leaves your organization, it’s like you’re stranded in a desert - because they’ve taken all their ServiceNow™ knowledge with them.
Think of us as your on-call ServiceNow™ SWAT team. We can step in to pick up wherever they’ve left off and keep on pushing you forward with ServiceNow™.
Some vendors only care about winning you as a company and will vanish before the ink has dried on their contract. Or will deliver half-baked solutions by outsourced teams for a fraction of what they’re charging you. At HGC, all our team members are on-shore - not off-shore. And your account manager is available for you to email or call, every day of the week. Because we believe you should get the highest level of service, and the highest quality of work, always.
