Operations and Evolution

Fixed Priced Value

Our ServiceNow 360 Platform support, operations and development service offering allows our clients to evolve and maintain their ServiceNow platform by implementing continuous process improvements across the organization; and align with real life best-practices and lessons learned. Your key to access a worldwide team of experts.

OPERATE, MAINTAIN AND EVOLVE

HGC

Fixed Cost

Less Than $250k Per Year
Competition

HOURLY RATE

More than $25k per month per resource
Above $500k for 2.5 resources per year
Limited capacity & availability.

WHAT DO YOU GET

Administration

24/7 Support
Weekly Ops Review

Remediation
Alignment With Best-practices

Architecture

Platform Design & Strategy

Development

Pre-set Release Dates

Upgrade

2 Upgrades Per Year Included

OPERATE, MAINTAIN AND EVOLVE

Performance Management

Reporting and analysis on capacity and consumption.

System Monitoring

System, event and transactional logs. Data volumes and archiving.

Day To Day Operations

Document admint asks using requests and incidents.

Ongoing Evolution

Upgrade to new releases and get new functionality bi-monthly.