Business Application Development

Best Value Proposition On The Market

Our evolutive development approach allows our clients to Support, Operate and Evolve their ServiceNow platform at their pace and on an adaptive, flexible priced model. Detail is in our DNA! All costs on resources and durations are provided with meticulous breakdown, helping you stay within your budget.

Our Process

What Our Hours Offer

Hours Can Be Used For
  • Support and development activities
  • 'How to' and 'What if' type questions
  • Advice on new releases, and architectural reviews
  • Defects and Incidents relating to ServiceNow™
  • Enhancements Requests and roadmap planning per release
  • Technical consultation and development of new functionality
  • Documented backlog development stories
  • ServiceNow™ Advisory & Governance
  • ServiceNow™ Architecture design, and roadmap
  • ServiceNow™ Platform assessment and remediation
  • ServiceNow™ CMDB design and roadmap strategy
  • ServiceNow™ Platform Upgrade
Resources
  • ServiceNow™ Administrators
  • ServiceNow™ Developers
  • ServiceNow™ Implementation Specialists (ITSM, ITOM, ITAM, ITBM, ITFM, GRC, HRSD, CSM)
  • ServiceNow™ Architects

Terms

  • Carry over unused hours to the next month
  • Weekly service reviews with HGC Technologies Account Manager
  • Reporting and trend analysis on capacity and consumption
  • Configured SLA's, notifications, dashboards and reports

Commitment

3+ Months

Welcome to Beyond™